So you're thinking of buying a new computer...
Where do you start? There are so many brands and models of computers available
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How do you decide what type of computer you need? And perhaps more importantly, how do you decide what the best value is?
I have sold computers professionally for almost 20 years, and there are certain "tricks of the trade" that most computer stores and salespeople use. Knowing these secrets can make your decision easier and will help you buy the right computer for your needs.
1. Buy What You Need, Maybe a Little More
One of the most important things you can do when buying a new computer is make a list of the things that you will be using it for. There are so many different models - with different capabilities - that you can easily buy more
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If this is your first computer, this can be a little tougher. Until you've used a computer, it's hard to know exactly what you might want to do with it beyond the obvious
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Regardless, you should think about some of the things you might want to do. Some possibilities include:
- Connect to the internet
- Play games
- Digital photography
- Digital video
- Type documents
- Accounting
- Design websites
- Programming
- Digital scrapbooking
- Geneology
Some of these things need more power than others. For example, connecting to the internet really doesn't need a lot of power. Even the most basic computer available will probably work just fine.
Digital video and many games need a lot more power. If you don't get a fast enough computer with enough memory, you'll be disappointed with the performance.
Knowing what you're going to be using your computer for will help your salesperson
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As a general rule you're always better off buying more power than you need rather than less, but buying too much can be a waste of money.
2. Warranty Considerations
Computer warranties are one of the most confusing and obscure parts of your purchase. Most manufacturers have cut back on their customer service to the point where poor service has become a given.
The three most common options are onsite
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Onsite service can be helpful, but think about whether you want to have to be available for a technician to come and diagnose your computer, and possibly have to come back with parts at another time.
Carry in service is a good option, but find out whether the service center is factory authorized for warranty repairs
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Shipping your computer to a factory service center can take a long time - sometimes a number of weeks. It also creates risk that your computer will be damaged or even lost in shipping. In some cases, the manufacturer will even replace your computer with another unit and ship it back to you, rather than repairing it. This can result in your losing any information that was on your system and having to reload all your software.
Another aspect of the warranty to find out about is technical support. Find out if the computer manufacturer offers a toll-free phone number and what the quality of service is like.
